What borrowers say about Northpointe Bank mortgage

NerdWallet’s lender star ratings assess objective qualities, including rates, fees and loan offerings. To assess borrowers’ subjective experiences with lenders, NerdWallet has gathered customer satisfaction ratings from Zillow.

• Northpointe receives a customer rating of 4.94 out of 5 on Zillow, as of the date of publication. The score reflects more than 4,125 customer reviews.

Northpointe Bank mortgage variety of loan types

• 5 of 5 stars

With licenses to lend in all 50 states and Washington, D.C., and branches in nearly two dozen states, Northpointe has an extensive loan selection, with virtually every option a typical borrower might seek. And while mortgage rates and fees are average at best, Northpointe also offers an alternative to the traditional 30-year fixed mortgage called EquityBuilder — a no-down-payment option with a shorter term that helps accelerate home equity accumulation.

Other noteworthy items on the giant mortgage loan menu: Northpointe offers physician loans in select states with no private mortgage insurance and loans for borrowers recovering from a major credit event.

Northpointe Bank HELOC and home equity loans

The lender also offers home equity loans and a home equity line of credit, or HELOC. These second mortgages are one way for homeowners to access existing home equity without refinancing or selling their home. Funds obtained with a second mortgage can be used for expenses such as home improvements, education costs or debt consolidation.

Northpointe Bank mortgage ease of application

• 5 of 5 stars

Northpointe’s website design is clean and easy to navigate. You can obtain an online loan application through email from a loan officer or through the Northpointe mobile application.

The mobile app not only facilitates the completion of a secure loan application, but it also allows you to manage the loan process by messaging your loan officer, uploading documents, e-signing disclosures and receiving status updates. It pings you when an item requires your attention.

Northpointe Bank mortgage rates and fees

• 2.5 of 5 stars

• Northpointe earns 2 of 5 stars for average origination fee.

• Northpointe earns 3 of 5 stars for average mortgage interest rates.

Borrowers should consider the balance between lender fees and mortgage rates. While it's not always the case, paying upfront fees can lower your mortgage interest rate. Some lenders will charge higher upfront fees to lower their advertised interest rate and make it more attractive. Some lenders just charge higher upfront fees.

Northpointe Bank mortgage rate transparency

• 4 of 5 stars

Mortgage rates are easy to find on the Northpointe Bank website. From the home page, select "Home Lending," then "Low Rates" from the top menu bar, and you’ll see interest rates and APRs for four of its mortgage offerings.

To get a fully customized quote, you'll need to apply for pre-qualification or contact a loan officer.

Alternatives to Northpointe Bank mortgage

Here are some comparable lenders we review that borrowers can consider. Chase also offers borrower assistance such as grants, and Guaranteed Rate offers a similarly wide variety of loan options.

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