What borrowers say about Alterra Home Loans

NerdWallet’s lender star ratings assess objective qualities, including rates, fees and loan offerings. NerdWallet assesses borrowers’ subjective experiences with lenders using customer satisfaction scores from J.D. Power and Zillow. Alterra Home Loans didn’t have sufficient data from either source for NerdWallet to share.

Alterra Home Loans variety of loan types

  • 3 of 5 stars

Alterra is focused on expanding access to homeownership for underrepresented homeowner groups.

The lender offers an Individual Taxpayer Identification Number loan product to immigrant borrowers. Qualifying for an ITIN mortgage product can be much more rigorous than it is for a traditional mortgage. Lenders often require a larger down payment and can require borrowers to show detailed work history and tax returns using their ITIN numbers.

Alterra offers conventional loans as well as government-backed FHA, VA and USDA loans.

» MORE: Best lenders for low- and no-down-payment mortgages

Alterra Home Loans ease of application

  • 5 of 5 stars

At Alterra's site, potential borrowers can complete an online form with basic loan details and contact information. Once that information is submitted, they'll have the option to continue to a full loan application. A loan officer will then contact them to finish the approval process. Borrowers can log in to Alterra's online loan servicing portal, which is integrated with its mobile app, Pronto. From there, they can track the progress of their loan, upload documents and sign paperwork electronically.

Alterra Home Loans rates and fees

  • 2 of 5 stars

  • Alterra Home Loans earns 2 of 5 stars for average origination fee.

  • Alterra Home Loans earns 2 of 5 stars for average mortgage interest rates.

Borrowers should consider the balance between lender fees and mortgage rates. While it's not always the case, paying upfront fees can lower your mortgage interest rate. Some lenders will charge higher upfront fees to lower their advertised interest rate and make it more attractive. Some lenders just charge higher upfront fees.

» MORE: 'Should I buy discount points?' calculator

Alterra Home Loans rate transparency

  • 1 of 5 stars

Potential borrowers trying to compare mortgage interest rates across lenders will likely be disappointed: Alterra's website doesn't display that information. You'll need to reach out to a loan officer to get specifics on rates.

Alternatives to Alterra Home Loans

Here are some comparable lenders we review that borrowers can consider.

Rocket Mortgage serves Spanish-speaking borrowers, and New American Funding offers options for self-employed immigrants.

Methodology

NerdWallet’s overall ratings for mortgage lenders are evaluated based on four major categories: variety of loan types (purchase, refinance, fixed and adjustable, for example), ease of application, rates and fees and rate transparency. Among the factors we consider when scoring these categories are options to apply for and track loans online, the level of detail about mortgage rates on lender websites and our analysis of the rates and fees lenders reported in the latest available Home Mortgage Disclosure Act data. These scores generate ratings from 1 star (poor) to 5 stars (excellent).